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Privacy Policy

At ABOUT LUXE, we take your privacy very seriously. Any use of the information entered by you, when creating an ABOUT LUXE account or as a guest, will be handled in a responsible and secure manner.

ABOUT LUXE reserves the right to modify this Privacy Policy at any time, without warning, so we strongly suggest you review it before you make a purchase. Any and all changes made to our Privacy Policy will take effect immediately upon posting on our website.

Information Collected

When you make a purchase from ABOUT LUXE, we collect personal information provided by the purchaser. Information includes purchaser name, address and email address.

When you visit the ABOUT LUXE website, we will also automatically receive your computer’s internet protocol (IP) address. This information is collected to help us learn about your browser and operating system.

Email Marketing

With your permission, we may send you emails about our store, new products and other updates.

Consent

When making a purchase on the ABOUT LUXE website, as an account holder or guest, we indicate that you consent to our collecting your personal information and using it for the specific reasons stated in this privacy policy.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If at any time you wish to withdraw your consent please contact Customer Care at customercare@aboutluxe.com.

Distribution of Information

ABOUT LUXE reserves the right to share information with governmental agencies or other companies assisting ABOUT LUXE in fraud prevention or investigation. This may necessary in the following cases:

  1. When permitted or required by law;
  2. When trying to protect against or prevent any actual or potential fraud or unauthorized transactions;
  3. When investigating fraud which has already taken place.

Personal information provided to ABOUT LUXE will never be shared for marketing purposes.

Woo Commerce

ABOUT LUXE Online Store is hosted by Woo Commerce. Woo Commerce provides a safe way of storing your personal data using a secure server with a firewall. Any credit card information provided while purchasing an ABOUT LUXE item will be encrypted and stored only as long as is necessary to complete your purchase transaction. Once completed, this information will be deleted.

Payments

Any payments processed for orders made to ABOUT LUXE are processed securely using industry-grade TSL security. ABOUT LUXE is never, at any time, able to see your credit card information including the name, number, expiry and CVV. ABOUT LUXE is never able to see your PayPal or Afterpay* account information, only the username or email address with which your account is associated.* Afterpay is available to Australian customers only.

Security

ABOUT LUXE takes all reasonable precautions and follows industry best practices to protect your personal information and make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, ABOUT LUXE follows all PCI-DSS requirements and implement additional generally accepted industry standards.

Age of Consent

By using the ABOUT LUXE website, you declare that you are at least the age of majority in your state or province of residence OR that you have given us your consent to allow any of your minor dependents to use the ABOUT LUXE site.

Questions and Contact Information

If you would like to access, correct, amend or delete any personal information you have provided to ABOUT LUXE please do not hesitate to contact our Customer Care team at customercare@aboutluxe.com.

If you would like to register a complaint, please do not hesitate to contact our Customer Care team at customercare@aboutluxe.com.

For any further enquiries, including customer, media and other enquiries, please do not hesitate Customer Care team at customercare@aboutluxe.com.

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